At Make A Boxes, we value the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure that your data is protected. By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you.

Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (credit card details, PayPal, etc.)
  • Order Details
  • Company Name (for business customers)
  • IP Address
  • Browser Type and Version
  • Usage Data (for tracking how you interact with our website)

Non-Personal Data

We may also collect non-personal information that does not identify you specifically but helps us analyze trends and improve our services. This includes:

  • Cookies and similar tracking technologies (please see the Cookies section below).
  • Analytics Data (such as browser type, language preference, referring site, and the date and time of your visits).

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal data to complete transactions, process payments, and deliver products to your designated address.
  • Customer Support: We may use your information to provide customer support, resolve issues, and handle any inquiries or complaints.
  • Personalization: Your information helps us to personalize our communications with you, including providing product recommendations, promotions, and updates on your order.
  • Marketing and Communications: We may send you newsletters, offers, or updates about our products and services. You may opt out of marketing communications at any time by clicking the unsubscribe link in the email or by contacting us directly.
  • Improving Website and Services: We use analytics and usage data to understand how users interact with our website to enhance its functionality and improve your shopping experience.
  • Legal Compliance: To comply with applicable legal obligations, we may process your data as required by law, such as responding to legal claims or regulatory requirements.

3. Sharing of Your Information

We respect your privacy and do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers, such as payment processors, shipping carriers, and email marketing platforms, who help us operate our business and fulfill your orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information to comply with any applicable laws or regulations, enforce our terms of service, or respond to subpoenas, court orders, or legal processes.
  • Third-Party Analytics Providers: We use third-party analytics services, such as Google Analytics, to monitor and analyze how our website is used.

4. Data Security

We take the security of your personal data seriously. We implement various technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption: Sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Secure Storage: Your personal data is stored in secure databases, with access restricted to authorized personnel only.
  • Regular Security Audits: We conduct regular security assessments and audits to ensure the ongoing protection of your data.

Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and tailor content to your preferences. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain data.

Types of Cookies We Use:

  • Essential Cookies: These are necessary for the proper functioning of our website (e.g., remembering your shopping cart).
  • Performance Cookies: These cookies help us analyze website performance and track visitor behavior to improve our services.
  • Functionality Cookies: These cookies allow the website to remember your preferences, such as language and region.
  • Targeting/Advertising Cookies: These cookies track your browsing habits and may be used by third parties to display targeted ads.

You can control the use of cookies through your browser settings, including blocking or deleting cookies. However, please note that disabling cookies may affect the functionality of some parts of our website.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request corrections to any inaccurate or incomplete information we hold about you.
  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.

To exercise any of these rights, please contact us at info@makeaboxes.com. We will respond to your request in accordance with applicable privacy laws.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Make A Boxes. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Make A Boxes

Email: info@makeaboxes.com

Phone: 310-362-4894

Website: www.makeaboxes.com